Privacy Policy

Bedford Landings Bed & Breakfast respects your privacy. This page explains what information may be collected when you visit our website, contact us, request a reservation, or communicate with us about a stay.

Circular logo showing a lake scene with a boat on calm water, silhouettes of trees, and a small airplane in the sky, encircled by the text 'Bedford & Breakfast' and 'Smith Mountain Lake, Virginia'

Privacy Statement

Effective date: July 30, 2026
Last updated: July 30, 2026

Bedford Landings Bed & Breakfast respects your privacy. This Privacy Statement explains what information we may collect when you visit our website, submit an inquiry, request a reservation, communicate with us, or otherwise interact with Bedford Landings.

Information We May Collect

Information You Provide

We may collect information that you voluntarily provide through our website forms, email, telephone calls, reservation inquiries, or other communications, including:

  • Your name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Requested arrival and departure dates
  • Number of guests
  • Accommodation preferences
  • Dietary, accessibility, or special-request information
  • Questions or comments included with your inquiry
  • Information needed to process or manage a reservation
  • Communication and marketing preferences

Please avoid submitting sensitive personal information that is not necessary for your inquiry or reservation.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically by the website platform or third-party service providers. This information may include:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages viewed
  • Approximate geographic location
  • Date, time, and duration of a visit
  • Website interactions and performance information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

How We Use Information

We may use collected information to:

  • Respond to questions and contact requests
  • Review and process reservation inquiries
  • Communicate about an upcoming, current, or past stay
  • Provide guest services and accommodate reasonable requests
  • Process deposits or payments through an authorized payment provider
  • Maintain reservation and business records
  • Improve our website, services, and guest experience
  • Diagnose website or security issues
  • Send news, updates, local recommendations, or occasional promotional communications when permitted
  • Comply with applicable legal, accounting, tax, or regulatory obligations
  • Protect the rights, safety, and property of Bedford Landings, our guests, and others

Email and Other Communications

When you submit a form or reservation request, we may use the contact information you provide to respond to your inquiry and communicate about the services you requested.

When permitted by law and consistent with the preferences you select, we may also send occasional news, property updates, travel recommendations, or promotional communications by email or through communication channels that may become available in the future.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the message or by contacting us. Transactional or reservation-related messages may still be sent when necessary to provide requested services.

Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to:

  • Operate essential website features
  • Remember certain visitor preferences
  • Understand how visitors use the website
  • Measure website performance
  • Identify and resolve technical problems
  • Support embedded forms, calendars, maps, social media features, or other integrations

You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Third-Party Services

Our website may use or link to services operated by third parties, including providers of:

  • Contact and reservation forms
  • Availability calendars
  • Website hosting and content management
  • Analytics and website performance tools
  • Maps and directions
  • Payment processing
  • Email communications
  • Social media
  • Spam prevention and website security

These providers may collect or process information according to their own privacy policies and terms. Bedford Landings is not responsible for the privacy practices, security, or content of independently operated third-party websites and services.

Following a link to Facebook or another external website will take you to a service governed by that provider’s own policies.

Reservations and Payment Information

Information submitted as part of a reservation inquiry may be used to review availability, communicate with you, and manage your requested stay.

Payments or deposits may be processed through an independent payment provider. Bedford Landings does not intend to collect or store complete payment-card information through its general website contact forms. Payment providers process payment information according to their own privacy and security practices.

Do not submit credit-card or bank-account information through the general Contact Us form or by ordinary email.

How We Share Information

Bedford Landings does not sell your personal information.

We may disclose information when reasonably necessary to:

  • Providers that support our website, reservations, communications, payments, accounting, security, or business operations
  • Professional advisers, such as accountants, insurers, attorneys, or technology providers
  • Government agencies, courts, or law-enforcement authorities when required by law
  • Protect the safety, property, legal rights, or security of Bedford Landings, our guests, or others
  • Complete a business transfer, succession, reorganization, or similar transaction

Service providers are expected to use information only as needed to perform the services for which they were engaged.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including reservation management, guest communications, accounting, tax, legal, fraud-prevention, and recordkeeping needs.

Retention periods may vary depending on the type of information and applicable obligations.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, email system, database, or internet transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the website or by email.

Your Choices and Requests

You may contact us to:

  • Ask what personal information we maintain about you
  • Request that inaccurate contact information be corrected
  • Ask us to delete information that is no longer needed, subject to legal and business recordkeeping requirements
  • Withdraw consent for optional marketing communications
  • Ask questions about how your information is collected or used

We may need to verify your identity before completing certain requests. Some information may need to be retained when required for legal, tax, accounting, security, dispute-resolution, or reservation-management purposes.

Children’s Privacy

This website is intended for individuals planning accommodations, travel, or related services and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website. A parent or legal guardian should submit any information necessary for a family reservation.

External Links

Our website may link to local attractions, restaurants, tourism organizations, social media platforms, and other external resources. These links are provided for convenience and informational purposes.

Bedford Landings does not control and is not responsible for the content, availability, privacy policies, or data practices of external websites.

Changes to This Statement

We may update this Privacy Statement as our website, services, technology, or legal obligations change. The revised statement will be posted on this page with an updated effective or revision date.

Your continued use of the website after an update is posted signifies your acknowledgment of the revised statement.

Contact Us

For questions, privacy requests, or concerns about this statement, please contact Bedford Landings through our website’s Contact Us page.